At Cafe Coco, we understand that plans can change, and we strive to accommodate our customers as best as possible. However, to ensure the quality of our service and to cover costs associated with food preparation and ordering, we have the following cancellation policy for catering orders:
- Cancellations made less than 48 hours (but more than 24 hours) before the scheduled event will be charged 50% of the total invoice to cover the cost of ordered ingredients and initial preparations.
- Cancellations made less than 24 hours before the scheduled event will be charged 100% of the total invoice, as food preparation will have already begun, and products will have been ordered specifically for your event.
We appreciate your understanding and cooperation. If you need to modify your order, please contact us as soon as possible, and we will do our best to assist you.
For any questions or changes, please reach out to us at (07) 3088337
Thank you for choosing Cafe Coco for your catering needs!